Date posted: 3rd of May 2024
KEY FUNCTIONAL RESPONSIBILITIES
Volunteer Coordination
- Management of all Referred Volunteers, including Working For the Dole (WFD) staff attendance
- Coordinate volunteer availability; creating weekly Rosters and distributing these to Volunteers
- Allocation of all Volunteering staff tasks and supervision of task performance and lunch breaks.
- Induction training of new staff
- Volunteer recruitment, responding to Volunteering requests, communications with staffing agencies
- Liaising with organisations for corporate volunteers
- Administration of phone calls and social media messages (Facebook, Messenger, Instagram and Whatsapp), responding and escalating accordingly
- Photography of daily activities for community updates on social media, obtaining permission or obfuscating identifying features prior to posting
- Maintenance of Volunteer information, administrative Forms and Databases for the day-to-day running of CSS
- Ensure all Health & Safety, Covid-19 restrictions, CSS Policies and procedures are adhered to by all Volunteers
Village Pantry Supervision
- Management of the Village Pantry’s daily operations such as food pickup from providers; display or delivery preparation, sorting, organisation and storage of produce; delegation of tasks to WFD clients, volunteers and drivers, scheduling of deliveries to clients unable to come into CSS.
- Administration of VP client lists, payments and donations
- Communications with food providers, staff and clients
- Management of SecondBite website and logging of produce
- Management of Good360 website and submission of Impact Stories where directed
QUALIFICATIONS AND EXPERIENCE REQUIRED
- Minimum 2 years’ experience in a similar supervisory position
- Sound computer skills in Microsoft Office and social media platforms
- Good verbal, written and interpersonal skills
- Organised and able to take instructions well
- Takes initiative and able to work independently when required
- Friendly and approachable manner, both in person and over the phone
- Ability to manage conflict as it arises and escalate to management
- Team player
- Flexible in undertaking additional tasks in the organization if requested
HIGHLY DESIRABLE ATTRIBUTES AND SKILLS
- Friendly and approachable manner.
- Good communication and interpersonal skills.
- Patience and empathy
- Team player.