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Volunteer Coordinator

Date posted: 3rd  of  May 2024

 

JOB DESCRIPTION:

Responsible for coordination of Volunteers and operation of the Village Pantry (VP)

DEPARTMENT/GROUP

Operations

REPORTS TO:

CEO

LOCATION:

Bankstown and Work from Home

TRAVEL REQUIRED:

No

AVAILABILITY:

10-12 hours over 5 days

COMMITMENT:

Permanent after 3 months probation

 

Date posted:

1 May 2024

Apply by:

30 May 2024

Email to:

hello@cssvillage.org.au

Subject Line:

Application for CSS Volunteer Coordinator

 
KEY FUNCTIONAL RESPONSIBILITIES
  • Volunteer Coordination

    • Management of all Referred Volunteers, including Working For the Dole (WFD) staff attendance
    • Coordinate volunteer availability; creating weekly Rosters and distributing these to Volunteers
    • Allocation of all Volunteering staff tasks and supervision of task performance and lunch breaks.
    • Induction training of new staff
    • Volunteer recruitment, responding to Volunteering requests, communications with staffing agencies
    • Liaising with organisations for corporate volunteers
    • Administration of phone calls and social media messages (Facebook, Messenger, Instagram and Whatsapp), responding and escalating accordingly 
    • Photography of daily activities for community updates on social media, obtaining permission or obfuscating identifying features prior to posting
    • Maintenance of Volunteer information, administrative Forms and Databases for the day-to-day running of CSS
    • Ensure all Health & Safety, Covid-19 restrictions, CSS Policies and procedures are adhered to by all Volunteers


    Village Pantry Supervision

    • Management of the Village Pantry’s daily operations such as food pickup from providers; display or delivery preparation, sorting, organisation and storage of produce; delegation of tasks to WFD clients, volunteers and drivers, scheduling of deliveries to clients unable to come into CSS.
    • Administration of VP client lists, payments and donations
    • Communications with food providers, staff and clients 
    • Management of SecondBite website and logging of produce 
    • Management of Good360 website and submission of Impact Stories where directed
QUALIFICATIONS AND EXPERIENCE REQUIRED
  • Minimum 2 years’ experience in a similar supervisory position
  • Sound computer skills in Microsoft Office and social media platforms
  • Good verbal, written and interpersonal skills 
  • Organised and able to take instructions well
  • Takes initiative and able to work independently when required
  • Friendly and approachable manner, both in person and over the phone
  • Ability to manage conflict as it arises and escalate to management
  • Team player
  • Flexible in undertaking additional tasks in the organization if requested